Professional Experience

Director Infrastructure Cloud & Operations
Paygen Corp – Bridgewater, NJ
February 2022 – May 2026

Owned cloud architecture and operations for regulated SaaS platforms, including compute, storage, identity, networking, monitoring, and operational reliability across Azure and hybrid designs.
Led infrastructure lifecycle management, capacity planning, and continuous improvement of hosting services to maintain availability and performance.
Implemented Infrastructure as Code (Terraform) and automation to improve consistency, reduce manual effort, and support platform standardization.
Supported cloud cost awareness and optimization while balancing performance, security, and business needs.
Led compliance and security governance (including PCI-DSS), and design reviews.
Mentored technical staff and coordinated with internal teams and vendors on delivery and operational outcomes.

Senior IT Manager / IT Operations Director
PlanitROI, Inc. – Denville, NJ
March 2022 – February 2024

Directed hybrid and cloud infrastructure operations, including Azure, Microsoft 365, identity, and related hosting services.
Managed budgets, vendor relationships, and technology spend; drove efficiency and process improvements.
Oversaw migrations, lifecycle management, and operational standards to improve reliability and service quality.
Established clearer documentation, runbooks, and operational practices aligned with service management principles.
Coordinated cross-functional work and supported continuous improvement of infrastructure services.

Founder & Lead Technical Engineer
Self-Employment MSP – Clifton, NJ
January 2008 - Present

Business Operations: Founded and scaled a full-service Managed Service Provider (MSP) providing vCIO services; managed all aspects of the business from technical strategy to client relationship management.
Service Delivery Excellence: Designed and delivered complex project lifecycles for SMB clients, including multi-site network design, cloud migrations, and custom hardware/software stacks.
Audit & Compliance: Conducted comprehensive infrastructure audits to identify vulnerabilities and remediate security gaps to ensure regulatory compliance for diverse client bases.

VP, Director Infrastructure Cloud & Operations
ClearTran (Acquired by BNY Mellon) – Woodland Park, NJ
September 2007 – January 2021

Progressive Leadership & Engineering: Advanced through high-impact roles including Technical Support Manager > IT Operations Manager > Systems/Network Architect; scaled infrastructure from a boutique startup to a major financial services acquisition.
M&A & Scalable Growth: Orchestrated infrastructure growth from a startup phase through a major financial services acquisition; ensured seamless continuity during high-stakes transition cycles.
Team Mentorship: Managed and mentored a high-performing team to provide 24/7 support for large-scale operations, fostering professional growth while maintaining 99.9% uptime targets.
Infrastructure Engineering: Designed and deployed robust on-premise data centers and colocation environments, managing 100+ physical/virtual servers with a focus on high availability and peak performance.
Security Leadership: Directed multi-phase infrastructure projects involving significant capital investment, ensuring every project adhered to strict security standards and corporate ROI goals.